The information below is also summarized on our Support page.

Option 1 - Research Computing Website

We recommend first checking out Research Computing's Knowledge Base articles on various cluster topics, as well as Research Computing's FAQ.

If neither resource answers your question(s), Research Computing's website is optimized for search, and we recommend searching Research Computing's website.

Option 2 - Submit a Support Ticket

If searching Research Computing's website fails, then submit a support ticket by emailing cses-AT-princeton-DOT-edu.

Option 3 - Attend a Help Session

Most issues can be addressed via a support ticket. If you need in-person assistance, stop by a Help Session.