Bill Wichser, Recipient of the President's Achievement Award

Aug. 6, 2020

Bill Wichser, director of advanced systems and storage for the Princeton Institute for Computational Science and Engineering, is one of the recipients of this year's President's Achievement Award.

Every March, hundreds of employees and guests gather at the Service Recognition Luncheon, organized and hosted by the Office of Human Resources, to celebrate achieving service milestones and to learn who was selected as recipients of the President’s Achievement Award and the Donald Griffin ’23 Management Award.

However, this year, Jadwin Gymnasium sat empty on March 25, the scheduled date of the luncheon, while most of campus was directed to work remotely due to COVID-19.

“Clearly this year is like no other, and we were very disappointed that we had to cancel this year’s event,” said Lianne Sullivan-Crowley, vice president for human resources. “Even though we could not celebrate in person together, it does not diminish the appreciation that I have for each and every honoree.”

Service recognition of long-serving staff members

Watch the commemorative video.

The 407 employees being honored through the service recognition program for employment milestones attained in 2019 have devoted more than 8,110 years of service to the University.

“This remarkable dedication is inspiring, and I am grateful to these staff members for their contributions to our University that span so many years,” said President Christopher L. Eisgruber.

All employees received by mail their certificates of recognition embossed with a special copper-engraved rendering of Nassau Hall by the late Michael Graves along with a commemorative pin for their specific years of service. Those with 55, 50, 45, 40, 35, 30 and 25 years of service also selected gifts from the special Princeton Service Recognition Program collection at Hamilton Jewelers.

By the numbers

1 employee with 55 years of service

2 employees with 50 years of service

8 employees with 45 years of service

16 employees with 40 years of service

28 employees with 35 years of service

31 employees with 30 years of service

36 employees with 25 years of service

67 employees with 20 years of service

125 employees with 15 years of service

93 employees with 10 years of service

President’s Achievement Awards (PAA)

Watch the commemorative video.

Six Princeton staff members were honored as recipients of the President’s Achievement Award for their commitment to excellence and exceptional performance: David “Dave” Brown, assistant director of the Pace Center for Civic Engagement; Kim Jackson, director of TigerCard Services and Transportation and Parking Services; Josue Lajeunesse, lead custodian at Whitman College, Facilities; Robert “Bob” Walker, residential food service worker, Campus Dining; William “Bill” Wichser, director of advanced systems and storage for the Princeton Institute for Computational Science and Engineering; and Tracey Woodel, business analyst, Finance and Administrative Services, Facilities.

The award was established in 1997 to recognize members of the support and administrative staffs with five or more years of service whose dedication, excellent work and special efforts have contributed significantly to the success of their departments and the University. The recipients received a framed certificate and a $2,500 award, and their names are inscribed on a plaque displayed in the Office of Human Resources.

In a recent Zoom call with the recipients, President Eisgruber shared his sentiments: “You are an extraordinary group of employees whose contributions to Princeton have improved the University. You have earned the respect of people throughout our campus, and you can be very proud of this award. We get superb nominees, and selecting among them is one of the most competitive processes that we run at Princeton University. This University has the strength that it does because of people like you who do so many valuable things in so many different ways. Thank you and congratulations.”

The following comments are excerpted from nomination materials and other information about the 2019 PAA award recipients. 

David “Dave” Brown

As assistant director of the Pace Center for Civic Engagement, Dave Brown has inspired countless students to participate in service activities. Dave joined the University 15 years ago, first in the Office of Religious Life, where he helped expand the Community Action (CA) program for first-year students. “If there was no Dave, there would probably be no CA,” said Charlotte Collins, associate director of the Pace Center.

Born and raised in Trenton, New Jersey, Dave trained as a social worker before becoming involved with nonprofits. Since joining the Pace Center in 2007, Dave’s leadership of the Student Volunteers Council has helped Princeton students develop impactful service projects with community partners ranging from the Trenton Public Schools to El Centro and Trenton Circus Squad. SVC co-chair Kelton Chastulik, Class of 2021, said, “On many occasions, I have come to Dave with questions about my SVC projects … and he leaves me feeling more confident every time.”

Daniella Gitlin, Class of  2006, summed up his character this way, “… what’s important in life is laid bare: love each other, help each other, alleviate suffering, and be the change you want to see.” Matthew Weiner, associate dean of the Office of Religious Life, said, “Dave does all the work (like the rest of us) and then I find him ‘just helping out.’”

Kim Jackson

Princeton is in the midst of expanding the campus, increasing the student body, and meeting ambitious sustainability goals. Meanwhile, Kim Jackson, director of TigerCard Services and Transportation and Parking Services, is responsible for tackling what these plans mean on a micro level, pertaining to parking and getting around campus.

Chad Klaus and Debby Foster, vice president and assistant vice president for University Services, summed up Kim’s expertise this way, “Kim oversees one of the most challenging and politically sensitive functions in a University system, which is parking. Parking services can wear down anyone, but Kim has the stamina to continually stay motivated, excited about the work, and committed to serving our campus community. … This resilience shines through her leadership.”

Kim’s leadership skills have contributed to the success of initiatives, such as “Revise Your Ride,” designed to reduce single-occupancy vehicles on campus, and to activities beyond her day-to-day role. Charlie Tennyson, deputy director of TTPS wrote: “[Kim] was …  a founding organizer of the diversity and inclusion efforts at University Services. … She has served on the CPUC. She’s a fellow at Whitman. She spends many late nights representing the University at town council, county, and other public agency meetings. When she walks across campus, there’s hardly a person she doesn’t know and interact with on a personal level.” 

Josue Lajeunesse

As the lead custodian at Whitman College, Josue Lajeunesse works untiringly to help students have a comfortable home away from home. Alexis Andres, dean of Whitman, wrote that he “… goes out of his way to make sure Whitman runs smoothly: whether it’s disposing of cardboard boxes after big shipments, cleaning the carpets, [or] helping a student who needs to put their belongings into storage. … He is a huge part of why many of our students are proud to call Whitman home.”  

Born in the village of La Source, Haiti, Josue has worked at Princeton since 1995. He has always helped others. Residents of his hometown once had to travel to a nearby mountain for clean water. Josue helped fund water treatment initiatives to bring clean water to every home in his village. He is featured in the 2009 documentary “The Philosopher Kings,” which tells the stories of a few janitors at universities under the premise “in search of wisdom in unlikely places.” In 2010, Josue was part of Princeton’s disaster relief team to assist Haiti after a major earthquake.

Kyu Whang, vice president for Facilities, said, “You cannot help but have enormous respect and adoration for a selfless human being like Josue.” Kristin Frasier, college program administrator at Whitman, wrote, “Josue does his best every day to make sure that our students are a priority.” 

Robert “Bob” Walker

Bob Walker joined Campus Dining in 1999 as a residential food service worker and, with his positive attitude, authenticity and humility has moved up the ladder with increasing responsibilities. Each academic year he makes it a point to get to know the name of all students, where they come from, what type of food they like, any dietary restrictions they have, even what their favorite sports are.

His recommenders said that Bob is patient and resilient and described his extraordinary work ethic in this way, “The entire Forbes team respects and sees Bob as a role model. … Bob treats everybody with respect and genuine care. He can be seen helping in the dish room, at the pizza station, in the pantry, and wherever he is needed.”

Bob’s steadfastness is most apparent at weekend brunches at Forbes — where the staff serves over 900 students in a four-hour period. Bob’s work ethic comes into play: he starts prep on Wednesday or Thursday, depending on his schedule; if there’s a line at the grill station going out the door during brunch, it is likely that those people are waiting for Bob’s famous burritos. And during Commencement and Reunions, when Campus Dining serves thousands of meals, Bob’s calm demeanor puts his colleagues at ease by assuring them that everything is going to be fine.

Bill Wichser, recipient of the President's Achievement Award 2020 with President Eisgruber.

Bill Wichser, recipient of the President's Achievement Award 2020 with President Eisgruber. Photo by Sameer Khan/PhotoBuddy 

William “Bill” Wichser

Bill Wichser is the director of advanced systems and storage for the Princeton Institute for Computational Science and Engineering, more commonly known as PICSciE. For those who hear a title like Bill’s and wonder, “OK, but what does that mean,” his colleagues can shed some light.

Jay Dominick, vice president of information technology and chief information officer, said: “At a time when computation has become an indispensable tool in research, it is still true that the quality of the people matters more than the quality of the machines. And nobody has more of a positive impact than Bill.”

Bill’s work touches every academic department and supports researchers from novice undergraduate students to Nobel laureate faculty members. In 2019, he helped organize the first Princeton Research Data Management Workshop, which enables graduate students and researchers to gain new skills. PICSciE Director Jeroen Tromp said Bill’s “dedication to the Princeton centralized research computing effort is simply astonishing.”

Dean for Research Pablo Debenedetti called Bill “the very embodiment of knowledge, professionalism and service.” Professor of Astrophysical Sciences and Director of the Princeton Plasma Physics Laboratory Steven Cowley praised Bill and this team for “delivering the design and installation of the computer Traverse for PPPL, 184 days ahead of schedule and without any teething problems.”

Curt Hillegas, associate chief information officer in the Office of Information Technology, Research Computing, and PICSciE, said, “Bill possesses that rare brand of leadership that enables the talents of others to shine, rather than seek the limelight personally.”

Tracey Woodel

Tracey Woodel is a business analyst in the Facilities Finance and Administrative Services department, which processes utility and tax bills for the University. Tracey tracks and analyzes that data, which is sought by people all across campus. Tracey knows about buildings and utility usage “like the back of her hand!” commented a colleague.

In her 18 years at Princeton, Tracey has reconciled over 50,000 utility bills, processing over 500 payments per month, one envelope at a time. One of Tracey’s most significant accomplishments is her leading role to implement a Utility Database, a strategic initiative that automates utility bills and allow for detailed analytical reporting. The new database streamlines all kinds of operations, while saving the University hundreds of thousands of dollars — and no more paper! Tracey’s supervisor, Shilpa Gupta, manager of the Facilities Business Office, said, “Tracey is my go-to person for questions on real estate, journal entries, and utilities … she is always open to new methodologies and receptive to new technology.”

Tracey handles over 450 tax payments each quarter for the property taxes the University pays to the town of Princeton and surrounding municipalities. Kristin Appelget, director of community and regional affairs, said, “[Tracey’s] dedication and care in the job makes it easier for those of us who ... rely upon her reporting.”

Tracey is a trusted partner to colleagues across campus who rely on her skills to help them with issues ranging from water use savings to sustainability. Her recommenders wrote, “[Tracey’s] commitment to teamwork, integrity, and innovation is a model for all of us.”