How to Get Help

For Technical Issues

Please proceed in order through this list:

  1. Our website is optimized for search. If our FAQ and Knowledge Base do not answer your question then please search our website.
  2. If searching failed then Submit a Ticket.
  3. Most issues can be addressed via a support ticket. When a one-on-one Zoom meeting is needed, a Help Session can be requested. Please include detailed information in your request since Research Computing will attempt to resolve all Help Session requests by email before scheduling an appointment.

For Non-Technical Issues

Please write to

rcinfo@princeton.edu

Help Sessions

No help sessions available to show.